What is your organizational IQ?
Do you have easy access to current process and outcome information? Does your leadership team? Do employees?
Do you think timely performance feedback influences performance? Why?
Do you and your management team use performance metrics to identify risks and opportunities?
Do all employees stay current with customer satisfaction regarding product and service quality?
Would performance improve if all employees had access to process and outcome metrics?
What are you doing about it?
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Assessment – Analytics technologies and business practices are profiled and delivered in an Analytics Roadmap. More...
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